Staci Emery

Grow your business, not your budget, with cloud computing

Keeping up with the acceleration of new technology is expensive. Just as soon as you purchase an IT solution, it seems something better and faster becomes available. Although investing in IT solutions can be costly, the benefits of having newer tech can give you the boost needed to stay competitive.

Many CIOs that want the benefits of newer technology without the high cost it comes with are turning to cloud-based solutions. Cloud solutions enable organizations to keep their competitive edge without expanding their IT budgets. They are more cost-effective than on-prem solutions because businesses are only required to pay for what they need, as opposed to what they don’t. This frees their budgets for other business-critical necessities. Continue reading

Staci Emery

Disaster recovery and security should be among top 2015 investments

Have you ever been in a situation where you worked on a project for a long time without hitting the save button? Then, at the worst possible moment, your computer freezes up and there is nothing you can do but restart it and cross your fingers that the auto-save feature backed up your file.

Now, imagine if that was your business. You take years to establish it in the marketplace and then, one day, an unfortunate circumstance shuts it down unexpectedly. Perhaps a fire started in the office breakroom causing the fire sprinklers to go off throughout the entire office, or a power outage takes out your company’s power grid, or vicious malware causes your systems to fail – halting business operations; would you be prepared to restart your business? Continue reading

Staci Emery

Support for Windows Server 2003 family of products is ending on July 14, 2015

Support for Windows Server 2003 family of products will be coming to its End of Support (EOS) on July 14, 2015.

We understand that this EOS brings complexities, but it also brings exciting possibilities to transform your Datacenter. Don’t think of it as a lift and shift, but rather an opportunity to position your business for the future.

Now is the time to begin planning to migrate your applications off of Windows Server 2003. Your migration destination does not only include Windows Server 2012 R2, but also Microsoft Azure as well as Office 365.

So what happens when Windows Server 2003 support comes to and end? Continue reading

Dan Griffiths

Why an understaffed IT department can cost you more than you think

For IT organizations today, the need to cut costs is clear: budgets are shrinking, but expectations are staying the same. The pinch is especially hard on small and midsize businesses. These organizations are limited when it comes to financial resources, and IT is often the first thing they cut. In this post, we’ll discuss why an understaffed IT organization is a short-sighted way of approaching cost savings, particularly when there are better options available.

The hidden costs of an understaffed IT department

1. Unscheduled project delays

When you stop to consider that all business users in your company depend on IT personnel to be able to do their jobs correctly, it becomes clear that your IT employees are among the most important people in your company. If they are overworked and unable to respond to tickets in a timely manner, the whole company can grind to a halt while they wait for IT to catch up. Continue reading

Staci Emery

ERP market expected to gain significant advancements in 2015

Businesses should expect to see significant advancements to Enterprise resource planning tools in 2015, due to cloud and mobile trends impacting IT. A Panorama Consulting report recently detailed the top predictions for the ERP market this year.

The report indicates that mobile and business intelligence solutions will gain traction in 2015 as companies begin to realize the benefits they bring to ERP solutions. Business leaders, in particular, will begin to rely more on ERP suites’ robust reporting capabilities to gain insight on core business operations. This information can be leveraged to make strategic business decisions and gain market share. Continue reading

Staci Emery

IT industry expected to grow across all segments in 2015

Organizations of all sizes and industries rely on numerous technologies on a daily basis to operate. A recent Gartner report suggested worldwide IT spending will reach $3.8 trillion in 2015, up 2.4 percent from 2014. The research firm noted, however, that this forecast is actually down from its initial 3.9 percent projection. Gartner attributed the rising U.S. dollar as a main factor behind this lower growth.

John-David Lovelock, research vice president at Gartner, indicated the reduced IT spending outlook is not as significant as it may appear on the surface.

“The rising U.S. dollar is chiefly responsible for the change – in constant currency terms the downward revision is only 0.1 percent,” Lovelock said. “Stripping out the impact of exchange rate movements, the corresponding constant-currency growth figure is 3.7 percent, which compares with 3.8 percent in the previous quarter’s forecast.” Continue reading

Staci Emery

Case Study: Pinnacle helps Elkhart Manufacturer leverage technology to gain competitive advantage

Alpha Systems, an Elkhart-based manufacturer founded in 1984, sells manufactured plastics, adhesives, house shutters, and siding accessories to the RV industry as well as residential housing distributors, including Lowes and Menards.

As the manufacturer’s operations have evolved, its IT department has been challenged to keep up with changing demands. The desire for a more reliable network is what motivated the company to seek help from a technology solutions provider.

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Sales Force Automation via Android Phone

How do you empower over 100 salespeople across the country to easily track leads/customers while providing on the spot point-of-sale transactions, payments and returns? What if you need it in 90 days? One company turned to Pinnacle with this pressing need – and we delivered, on-time and on-budget.

Our client needed to empower their sales force (over a hundred strong scattered across the U.S.) to be able to complete point-of-sale transactions while visiting a customer’s site. This involved a number of requirements: Continue reading

Daniel Halstead

Advanced analytics should be on the short list for every CIO

Chief information officers who want to position their companies on a successful path for years to come will likely have to focus on advanced analytics as a way to gain insight into their firms’ targeted markets. The ability to understand customer and client preferences, as well as specific industry trends before shifts even occur, fosters a true competitive advantage over the closest rivals.

Alexander Linden, research director at Gartner, explained all industries are experiencing growing data volumes. The burgeoning internet also contains a vast store of marketing and demographic data. CIOs will have to look at their data in new ways to achieve cross-selling opportunities, acquire new customers and effectively predict demand and potential failures before they happen. This means placing an increasing emphasis on data analytics.

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Staci Emery

Disaster recovery services market will achieve a CAGR of 12.5 percent through 2019

Chief Information Officers across all industries are allocating higher budgets to business continuity and disaster recovery solutions – and for good reason. Businesses that do not take the appropriate measures to protect their data are putting their organization’s operations in unnecessary risk.

A recent TechNavio report suggested the disaster recovery services market will expand at a compound annual growth rate of 12.5 percent between 2015 and 2019. “Disaster recovery services refer to services aimed at enabling data backup, recovery, and retrieval. They can help enterprises to record critical business data files during the occurrence of natural calamities such as floods, tornadoes, and hurricanes or a sudden and unforeseen system failure. As data is an integral part of many business operations, securing them requires efficient and effective implementation of disaster recovery services,” the research firm explained.

Continue reading