Staci Emery

Executives name business continuity, disaster recovery as top priorities

Corporate decision-makers understand the importance of a solid business continuity and disaster recovery plan. Operational disruptions can occur in the blink of an eye, greatly impacting how organizations function until mission-critical systems are restored. A recent Axway and Ovum survey of Chief Information Officers (CIOs), Chief Information Security Officers (CISOs) and Chief Risk Officers (CROs) discovered 87 percent of these leaders listed BC/DR as their No. 1 priority, followed by 85 percent who cited cybersecurity.

Another 84 percent and 83 percent of respondents listed insider threats and compliance monitoring, respectively, were other top priorities.

Saurabh Sharma, senior analyst at Ovum, said the “volume and speed of business” are both contributing factors to greater risk with sensitive information. Continue reading

Staci Emery

Millions of small businesses, consumers may be latest cybersecurity victims

There is no shortage of major security breaches on the news anymore. Organizations of all sizes, industries and brand appeal are falling victim to sophisticated cybercriminals. JPMorgan appears to be the latest major business to suffer a cyberattack. In an SEC filing, the company indicated that 76 million customers and 7 million small businesses may have had their sensitive data exposed during the incident.

JPMorgan explained information such as email addresses, phone numbers, names and addresses could have been accessed in the breach.

“However, there is no evidence that account information for such affected customers – account numbers, passwords, user IDs, dates of birth or Social Security numbers – was compromised during this attack,” the company said in the SEC filing. Continue reading

Staci Emery

Don’t throw money at IT without a long-term plan

Higher IT budgets do not necessarily translate into better IT departments. Businesses may think more funding for technologies such as virtualization, cloud computing and mobile applications may solve many of their operational needs; however, without the proper knowledge to maximize their investment, their new tech may quickly turn into a costly mistake. With the right partner who understands how to properly utilize different technologies to maximize ROI, businesses are able to offload their IT infrastructures so they can focus solely on core-business processes.

Offloading IT is especially beneficial for small and medium-sized businesses. SMBs lack the budgets and staff of large enterprises, so they cannot afford any missteps with their IT procurements. The worst outcome possible for a company is to invest in an IT solution only to find it was not the right fit or was too difficult to properly maintain. Continue reading

Lamar Miller

The Fallacy of Planning

How many times have you started a project with a well thought out plan only to have the plan fall to the wayside shortly after starting it?

Here are a few reasons that cause us to deviate from the original plan:

  • Technical issues are uncovered and the plan has to be adapted
  • Developers or people that were excluded from the planning process have a better idea
  • Someone changes their mind
  • The team learns new techniques or finds new tools
  • Users provide feedback that doesn’t align with the original plan
  • Something wasn’t thought out well enough. Whose brain doesn’t turn to mush after a full day (or more) of planning?

Continue reading

Staci Emery

Cloud computing market expected to reach $75 billion in 2014

Cloud computing’s growth is showing no signs of slowing. Businesses worldwide are adopting the technology at a rapid rate, fueling a global industry expected to be worth $75 billion in 2014, according to GMR Data Ltd. The report explained that the cloud market expanded exponentially in the past five years. Although this trend is impressive, can it continue moving forward?

The study indicated future growth potential is based largely on cloud pricing and savings for customers. Continue reading

Staci Emery

Case Study: A Migration from Tape to Business Continuity

Industry: Manufacturer
Customer: New Carbon, producer of Golden Malted Pancake & Waffle Flour
Challenge: Too many years and too many problems with tape as manufacturer’s
backup solution
Solution: A robust BDR solution that also delivers superior Recovery Time
Objectives (RTO) and business continuity.
Outcome: The ability for New Carbon to keep operations running even when they
experienced a server crash involving multiple VMs.

When you’ve been in business since 1937, change doesn’t always come easy. For
one of the country’s oldest producers of pancake and waffle flour the decision
to upgrade their backup technology didn’t happen overnight. However, one of
New Carbon’s stated corporate values is “Accountability: We are dependable;
you can count on us.” So after a few “challenges” during five years with their
tape backup solution, the move to a more robust backup solution that could also
ensure fast recovery and business continuity was clear. Continue reading

Staci Emery

Move forward with ERP [VIDEO]

In today’s competitive landscape you need more than an outdated legacy system to compete.

Pinnacle’s ERP Specialists can help you get the competitive advantage you need using a combination of business intelligence, collaboration, and communications tools that not only help solve problems but also prevent them from occurring in the first place.

We work closely with key decision makers to examine core business processes which, once paired with Microsoft productivity tools, will provide them with the resources needed to make better business decisions.

Stay tuned to learn more about how we can help align business strategies with technology.

Staci Emery

Your business strategy needs a dose of intelligence

By no means should companies devote less time and resources toward delivering the best possible customer service and products to their audiences. These are important factors between differentiating brand A and B. However, a truly forward-thinking business strategy should also include analytics tools.

Business Intelligence enables organizations to gain insight into large information caches to identify trends related to their customers, competitors and respective industries. Ultimately, these tools provide the baseline for informed decision-making to get ahead of the curve and achieve long-term growth.

However, adopting analytics solutions and maximizing these suites is not an easy feat. Luckily, Pinnacle, an Advanced Imaging Solutions company, is a technology service provider that assists customers with their business-strategy needs.

If your organization wants to learn more about how business intelligence can give your organization a competitive advantage, contact us to today!

Staci Emery

Is your company passing disaster recovery? Study says not likely

No business is safe from unforeseen circumstances that could happen at a moment’s notice. All too often a disaster strikes when companies least expect it, leaving them unable to maintain operational efficiency once it’s over. Organizations need a thorough business continuity and disaster recovery strategy to function through these unfortunate events. Business without a proper backup plan could face potentially devastating losses of revenue in the aftermath of a disaster.

Although companies likely understand they must have some level of a disaster plan, few are actually taking the necessary steps to prepare for a potential disaster. A study by the Disaster Recovery Preparedness Council discovered 73 percent of organizations received grades of a D or F for their ability to respond to disruptions, MSPMentor reported. Continue reading

Staci Emery

Businesses hope big data results in clearer big picture

A company’s success is dependent on much more than just its service and/or product offerings. Firms with the right strategy and business intelligence tools can position themselves as leaders in their respective industries, rather than followers of the pack. In recent years, big data has emerged as one of the most influential trends impacting all market types.

A new Gartner survey found a vast majority – 73 percent – have already invested in or plan to invest in big data in the next two years, a 9 percent increase from last year. The percentage of firms with no plans to implement such projects dropped from 31 percent in 2013 to only 24 percent this year. Continue reading