If you don’t create the budget for learning and development, your staff will not get the training they need to stay competitive and efficient. Your organization has to set the intention, not just react to a changing IT scene or a challenging economy.
Intention is everything, from closing a deal to deciding what you want to learn this year. One way that we work with intention with our clients is to help them create Learning Plans. It’s not a new concept, but one that served me well in my higher education days and fits nicely with business and resource planning. Knowledge must be at the top of your 2013 list, along with internal and external learning.
Jim Collins www.jimcollins.com, author of Good to Great, said, “It is my belief that continuing education in a company…will be one of the distinguishing forces that sorts the great from the good brands.” Learning Plans are like timelines that help individuals, teams and organizations achieve their educational goals.
Here are a few reasons why we use them.
- To drive adoption of new technology and business solutions
- Provides a timeline and roadmap for organizational and individual development
- Learning Assessments empower organizations to use the correct environment, communication styles and incentives to facilitate behavioral change
- Enable better use and efficiency of implementations
- Learning materials reflect the level and/or role of the learner
Here are the results of using Learning Plans.
- Alignment between business and technology strategies
- Culture of learning is established within the organization
- Users engage with the new technology and become proficient
- Metrics to measure before, during and after the project
- Proven methods of motivation
At the organizational level, the C-suite minds decide that a new customer relationship system is going to enhance the client experience.
The questions that pop up for the IT/HR director should sound like this.
- Will users perceive this as better than our old process?
- How much change will be required?
- Will this adoption be easy or hard for users?
- How quickly will the benefits be visible?
Above all else, remember learning should be fun. Arnold Toynbee said, “The supreme accomplishment is to blur the line between work and play.” Set your intentions for 2013. Develop and expand your employees’ knowledge and enhance their ability to make your organization competitive and successful!